{"id":14372,"date":"2022-10-12T08:47:44","date_gmt":"2022-10-12T08:47:44","guid":{"rendered":"https:\/\/sibercallysta.com\/?page_id=14372"},"modified":"2022-10-13T07:43:59","modified_gmt":"2022-10-13T07:43:59","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/sibercallysta.com\/index.php\/return-refund-policy\/","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14372\" class=\"elementor elementor-14372\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c548bca elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c548bca\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d354ed7\" data-id=\"1d354ed7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-580ac07 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"580ac07\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7621524\" data-id=\"7621524\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-896a8c9 elementor-widget elementor-widget-text-editor\" data-id=\"896a8c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><span style=\"color: #000000;\"><strong>Manufacturer&#8217;s Warranty<\/strong><\/span><\/h4><p><span style=\"color: #000000;\">Some of the goods advertised on this www.sibergroups.com website come with a manufacturer&#8217;s warranty. You should directly contact the manufacturer or service centre for details relating to the available manufacturer&#8217;s warranty (if any).<\/span><\/p><p><span style=\"color: #000000;\">Many of our products come with a guarantee or warranty from the manufacturer. By approaching brand\u2019s authorized service centre, the warranty process can be expedited.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1579b11 elementor-widget elementor-widget-text-editor\" data-id=\"1579b11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><span style=\"color: #000000;\"><strong>Returns<\/strong><\/span><\/h4><p><span style=\"color: #000000;\">Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can\u2019t offer you a refund or exchange.<\/span><\/p><p><span style=\"color: #000000;\">To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/span><\/p><p><span style=\"color: #000000;\">Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8f2173 elementor-widget elementor-widget-text-editor\" data-id=\"b8f2173\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><span style=\"color: #000000;\"><strong>To complete your return, we require a receipt or proof of purchase.<\/strong><\/span><\/h5><ul><li><span style=\"color: #000000;\">Please do not send your purchase back to the manufacturer.<\/span><\/li><li><span style=\"color: #000000;\">There are certain situations where only partial refunds are granted: (if applicable)<\/span><\/li><li><span style=\"color: #000000;\">Book with obvious signs of use, CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/span><\/li><li><span style=\"color: #000000;\">Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/span><\/li><li><span style=\"color: #000000;\">Any item that is returned more than 30 days after delivery<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8845084 elementor-widget elementor-widget-text-editor\" data-id=\"8845084\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><span style=\"color: #000000;\"><strong>Refunds (if applicable)<\/strong><\/span><\/h4><p><span style=\"color: #000000;\">Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/span><\/p><p><span style=\"color: #000000;\">If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04e81d3 elementor-widget elementor-widget-text-editor\" data-id=\"04e81d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><span style=\"color: #000000;\"><strong>Late or missing refunds (if applicable)<\/strong><\/span><\/h5><ul><li><span style=\"color: #000000;\">If you haven\u2019t received a refund yet, first check your bank account again.<\/span><\/li><li><span style=\"color: #000000;\">Then contact your credit card company, it may take some time before your refund is officially posted.<\/span><\/li><li><span style=\"color: #000000;\">Next contact your bank. There is often some processing time before a refund is posted.<\/span><\/li><li><span style=\"color: #000000;\">If you\u2019ve done all of this and you still have not received your refund yet, please contact us at <a style=\"color: #000000;\" href=\"mailto:support@sibercallysta.com\">support@sibercallysta.com<\/a>.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-426d4d1 elementor-widget elementor-widget-text-editor\" data-id=\"426d4d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><span style=\"color: #000000;\"><strong>Exchanges (if applicable)<\/strong><\/span><\/h4><p><span style=\"color: #000000;\">We only replace items if they are defective or damaged.\u00a0 If you need to exchange it for the same item, send us an email at support@sibercallysta.com and send your item to: Blok- K8, Jalan GC 14, 63000 Cyberjaya, Selangor<\/span><\/p><p><span style=\"color: #000000;\">You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/span><\/p><p><span style=\"color: #000000;\">Depending on where you live, the time it may take for your exchanged product to reach you, may vary.<\/span><\/p><p><span style=\"color: #000000;\">The returned goods\/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods\/products has been used or damaged by the customer, there will not be any refund. Sysnapse Malaysia will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods\/products, customer will received their refund within 7-14 days after the confirmation.<\/span><\/p><p><span style=\"color: #000000;\">Please return your purchase to the following address:<\/span><\/p><p><span style=\"color: #000000;\">Receiver Name: RMA Return<\/span><\/p><p><span style=\"color: #000000;\"><strong>Blok- K8, Jalan GC 14, 63000 Cyberjaya, Selangor<\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy Manufacturer&#8217;s Warranty Some of the goods advertised on this www.sibergroups.com website come with a manufacturer&#8217;s warranty. 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